Interesting report from Prophet exploring how HR can realize its potential as a catalyst for digital change across three levers: leadership, culture and strategy.
Key findings
- Many HR teams are trapped in conventional roles and have little or no impact on the digital direction of the businesses they serve.
- HR leaders recognise that they need to play more active parts in digital transformation, moving beyond their perceived traditional roles to become shapers, partners and even provocateurs of their organisation’s digital journey.
- There is a distinct tipping point for HR teams along the journey from traditional functions to being digital provocateurs. This is the point at which HR moves beyond merely supporting digital transformation to actively shaping it.
- Four important barriers are preventing many HR teams from fulfilling their potential as enablers of digital transformation: problems of perception, lack of investment, paucity of influence and scarcity of internal HR transformation.
Case studies throughout this report show the potential for HR to play a vital role in digital transformation, but most of the evidence points to an ongoing struggle for relevance and influence.